![]() ![]() ![]() Learn more about Lightspeed Payments and Lightspeed Capital. Set up and manage add-ons and third-party integrations like online ordering and Lightspeed Delivery, for example.Īdd, view, and manage customer information, gift cards, and loyalty cards. View user shifts and hours worked, and add new user shifts. Our Advanced Insights add-on is a proprietary reporting system that offers comprehensive access into your key business metrics. Manage account settings, POS devices and device configurations, printers and printer settings, users and user groups, and payment methods.Īccess the Sales dashboard and other reporting, such as sales and staff reports. Return to the Dashboard that initially appears after logging in to the Back Office.Īdd, edit, and manage items, menus, and accounting groups. The table in this section provides an overview of each default top-level menu section and its function. ![]() The navigation menu on the left sidebar contains the different categories of features present in the Back Office. The navigation menu contains links to all Back Office sections and features, and the header allows you to access account management and support pages quickly. Navigating the Back Officeįinding your way around the Back Office requires understanding its two main components: the navigation menu and header. Continue reading to learn more about navigating around the Back Office. Order tickets print the full course history and floor plan nameĪfter selecting a business profile, you'll land on the Setup guide.Features present in the Hotels profile include: Users are automatically logged out after completing orders.Order tickets print the full course history.Features present in the Casual / Fine dining profile include: Ideal for both traditional and upscale restaurants who need complete table management. Features present in the Bars / Pubs profile include: Ideal for bars, pubs, and taverns with counter or table service. Full table number support, including floor plans.Features present in the Cafes / Bakeries profile include: Ideal for quick-serve restaurants with tables, such as a coffee shop or fast food. Customer receipts print automatically when closing orders.Basic table number support with no floor plans.Features present in the Fast Casual / QSR profile include: Ideal for quick-serve restaurants without tables, such as food trucks or ghost kitchens. Note: Available business profiles may vary by region. Don't worry, you can always change individual settings later. Select the profile that most closely reflects your business, then click Continue.Enter your username (email address) and password. ![]() Back Office is not supported on mobile phone devices. Note: We recommend using a computer to access the Back Office as it will be more responsive a tablet. In a web browser, visit to access the Back Office login page.Follow the prompts in the email to set a Back Office admin password. The first time you log in to the Back Office, you need to select a business profile that will optimize your account's initial settings for your specific business type.īefore logging in for the first time, locate the account activation email sent to you when your account was created. Connect and manage Lightspeed add-ons, such as Order Anywhere online ordering and Lightspeed Delivery, and third-party integrations.View and manage employees' hours worked.Set up discounts, account / order profiles, and reporting shifts, as well as other elements not covered within the guide.Perform most of the setup in the Getting started guide.While you'll initially start with one set of Back Office login credentials, you can always create more Back Office users as needed. It plays an essential role in a range of tasks, from setting up Lightspeed to managing day-to-day operations. The Back Office is the operational engine room of your business. This article explains all that you can do within the Back Office, how to log in for the first time and navigate around, and other important features to know about. The web-based Back Office is where you set up most aspects of Lightspeed Restaurant and manage things like menus, settings, reporting, and employee hours. ![]()
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